General News

Special compensation payments for season ticket holders on the Southern network

Gary Hart December 4, 2016

Season ticket holders on the Southern network will receive special compensation payments the Secretary of State announced last week.


In a letter to Simon Kirby MP for Brighton Kemptown he said that: “while nothing can truly make up for what you and your constituents have had to endure, I hope this goes some way to showing that the government is on their side.”

web-300For example, passengers with a Brighton to London annual season ticket, will get £371 back. Quarterly, regular monthly and weekly ticket holders will also qualify for compensation.

Govia Thameslink Railway will contact passengers setting out what they are owed and how to have it paid directly into their bank accounts.

For those passengers who do not wish to have money paid into their bank accounts evouchers will be available.

Simon Kirby MP
Simon Kirby MP

From December 11, all Southern passengers will be eligible for compensation for any train delayed for 15 minutes or longer, rather than the current 30 minutes.

Mr Kirby said: “I am absolutely on the side of hard-pressed commuters in Brighton Kemptown & Peacehaven and continue to urge the Unions and the Company to do all they can to resolve this dispute.”