Community News

Struggling to pay your energy bills? Energyworks is here to help!

Graham Robson September 7, 2023

Energyworks, a partnership project between Citizens Advice Brighton & Hove, Brighton & Hove Energy Services Coop (BHESCo) and Money Advice Plus, provides a free and impartial advice service to Brighton & Hove residents experiencing fuel poverty.

Energyworks can help with understanding energy bills, making sure clients aren’t paying more than they should for energy, negotiating with suppliers,¬†reducing energy use and making homes warmer and more energy-efficient. They can make sure clients receive all the financial support they’re eligible for, and provide advice on other energy-related issues.

The advice service also offers home visits from BHESCo, to show people how to use their heating and energy system, assess energy cost and use, and install small energy-saving measures where people would struggle to do that themselves.

Energyworks has been supplemented with additional funds from Brighton & Hove Council until March 2024, which will allow them to pay a grant to clients in fuel poverty of up to £200 per household, to help towards energy bills, whether the client pays by prepayment meter top-up or by direct debit.

In addition the council has funded some limited money advice for Energyworks clients, so where they identify clients who need further support with benefits claims or debt advice, they will be able offer a holistic service. As the number of clients Energyworks is able to advise is limited, if a client is getting help elsewhere with money advice they will not duplicate that work and instead will operate a triage of these clients.

To access energy advice and grants, call 0333 090 9150, Monday-Friday, 10am-4pm.

Alternatively, email, fill out an enquiry form HERE

Energyworks will also be running a drop-in Energy Advice clinic every Thursday afternoon from 1.15 Р4.00pm, starting on Thursday, September 7 at Citizens Advice Brighton & Hove, First Floor, Tisbury Road, Hove.