Thank you for caring

August 25, 2014

I attended the Pride Parade and event at Preston Park  – and had a wonderful time.

Access Tent

I am writing to thank the Pride Volunteers who assisted me on the day.

I have a non-visible disability – and am not registered disabled, as such. On the day, I found the queues quite a challenge for the toilet facilities. I approached your Volunteers at the Disability tent to ask if it would be possible to utilise the facilities there. As I was not keen to discuss the personal nature of my disability and having been informed that there was a requirement to pre-register as ‘disabled’ to avail of the services provided to those with disabilities, I, somewhat reluctantly disclosed the personal nature of my disability to one of your Volunteers.

An extremely helpful and very sensitive lady called Sam  listened attentively and immediately set about seeking permission to allow me to use the facilities. Furthermore she organised a wristband so that I did not have to go through the embarrassment or repeat of the exercise at later points in the day.

I appreciate fully that at events such as these, measures must be in place to afford priority to those with disabilities, but I wanted to write to extend my warmest thanks to Sam, and the team there on the day – both for their flexibility but moreover for their sensitivity and kindness. I was only able to stay at the event and really enjoy the day as a direct result of Sam’s actions.

Well done to the Pride organisers for their expert training of Volunteers. As a result of this action – I would like to make a financial donation to the Pride fund for next year if you could advise to whom a cheque should be made payable and to where it should be sent.

With my warmest regards and very best wishes.

Sean, Hove