Council website gets thumbs up

Besi Besemar April 7, 2013

Brighton & Hove CouncilBrighton & Hove City Council’s website has been given the highest rating of four stars by the annual SOCITM Better Connected Insight survey of all local authority websites.

The website was named in their Top 20 best developed sites, which means that Brighton & Hove are now joint with South Tyneside for most appearances in the Top 20 (6 years out of 14).

The team of reviewers decided on ratings by testing how well each site met set standards, which was carried out through structured surveys of 224 questions, followed by four shorter surveys on specific topics.

It took the reviewers up to 25% less time to review four star sites than others, because key information was easier to find.

Following a series of test sessions with site users, Brighton & Hove City Council will be launching a new look website later this year, which will make it even easier for people to find and access services online.

Cllr Jason Kitcat
Cllr Jason Kitcat

Cllr Jason Kitcat, Leader of the Council, said:

“We’re always looking to improve our website, to make it easy to use and better for our site users.

“These changes are part of our ongoing work to make it even easier for citizens to access council services online and offline.”

To view the website, CLICK HERE: